Run your entire clinic from one calm screen.
Patients, appointments, prescriptions, procedures, pharmacy, billing, payments and patient messaging — all in one place, built for the people who actually run the front desk while a patient waits and the phone rings.
Stop running your clinic on five disconnected tools.
A paper register, a separate billing program, a personal WhatsApp, an Excel stock sheet and a notebook of follow-ups. Care brings the whole front desk into one place.
Nexus CareOne system that runs everything.
Reception, clinical assistants, pharmacists and doctors — each with a screen designed for their job, handing off to each other cleanly. No stitching, no re-typing, no shouting across the room.
Everything a clinic does, in one product.
Care is one product, not a bundle of modules you assemble. Here is the whole thing, grouped by the part of the clinic it runs.
The clinical record
Patient management
The complete record — history, photos, notes — with instant search, saved list views, and a short, memorable clinic ID like SSHC-00342 your reception can quote on the phone.
Prescriptions
Tap, don't handwrite — medicines, dosages and reusable instructions, ICD-10 or free-text diagnoses, allergy capture, and patient-friendly wording. Delivered on WhatsApp or printed.
Clinical photography
Before-and-after galleries tied to each patient and visit — captured and reviewed right inside the consultation, essential for skin, hair and aesthetic practices.
Scheduling & the live floor
Appointments & scheduling
Clash-free day and week calendars across doctors. Every booking, reschedule and cancellation sends an automatic WhatsApp — with reminders the day before and morning of.
Reception command centre
A state- and role-aware "Today" roster: who's waiting, who's in progress, what's still to bill — each row with one clear next action, a single tap away.
The live queue
Arrived, waiting, in the room — with a visit timer, automatic routing to the handling doctor, and flags for stale or forgotten visits so nobody falls through the cracks.
Treatments & pharmacy
Treatments, procedures & packages
Multi-session courses priced as packages, a room board for the procedure workflow, standard prep checklists, and automatic pre- and after-care on WhatsApp.
Pharmacy & inventory
A full in-clinic pharmacy: batch tracking with expiry, first-expiry-first-out dispensing, expiry alerts, supplier tracking, and bulk import/export from spreadsheets.
Billing & GST invoicing
Proper GST invoices with financial-year numbering, multiple legal entities, separate billing lines, and editable drafts you issue only when ready — then the number locks.
Payments, patients & messaging
Payments & collections
WhatsApp pay-links via Razorpay, plus cash, UPI, card, cheque and TDS — an advance/credit ledger, auto-confirmations, and a collections view to chase what's outstanding.
WhatsApp automation
Every message — confirmations, reminders, prescriptions, pay-links, pre/after-care, portal links — sent from the clinic's own verified number. Templates managed inside the product.
Patient portal
A self-service portal for visits, prescriptions and bills, protected by a one-time WhatsApp code — cutting "can you resend my bill?" calls to the front desk.
Run & grow the business
Reports & insights
Day-end cash, tax positions, top treatments, retention signals and rebook worklists — doctor-wise and clinic-wise — turning operations into a clear picture.
Multi-clinic & locations
Multi-clinic from the foundation: data per clinic, locations on a map, and a consolidated view for owners — the same workflows run location by location.
Roles, access & security
Per-action permissions, audit logs, central secure sign-in across InSynapse, and secure cloud storage — the platform-grade backbone behind the whole Nexus platform.
A busy day, turned into a calm, coordinated flow.
Care is built for the whole floor — each role gets a screen designed for its job, and they hand off to each other cleanly.
The reception command centre
One clear, role-correct next action per row — Mark arrived, Take payment, Finish billing — with status shown as colour, icon and word together.
The consultation cockpit
A focused full-screen workspace built around the prescription. Past visits and photos open over it — a half-written prescription is never lost.
The doctor → reception handoff
The doctor leaves a note and structured billing hints — "sell the 6-session package", "bill under the GST entity" — and reception acts on them in one tap.
After food
Every message comes from your clinic — never a shared number.
This is one of Care's most distinctive strengths. Patients always recognise that the message is from their clinic, because it genuinely is.
Right-sized whether you run one clinic or many.
Start solo on day one with zero IT overhead. Add clinics, doctors and legal entities later — without re-platforming.
Look established from day one.
Care removes the daily friction of running on five disconnected tools and makes the practice feel modern and professional.
- One system to learn — the whole front desk is productive quickly.
- A professional patient experience — branded WhatsApp, clean prescriptions, proper GST invoices.
- Get paid faster — pay-links on WhatsApp, advances tracked, outstanding easy to chase.
- No IT to manage — nothing to install, automatic updates, works at the counter offline.
Consistency, control, one source of truth.
For an organisation running several clinics, Care delivers a single platform across every location.
- Every clinic on one platform — the same workflows and patient experience everywhere.
- Role-based access at scale — scoped views per role; owners see across the whole group.
- Multiple legal entities — bill from the right GST or non-GST entity, each with its own series.
- Grow without re-platforming — add a clinic, doctor or entity without changing how anyone works.
Every enquiry becomes a booked, treated, billed patient.
Care's AI concierge books from WhatsApp and voice around the clock — so after-hours enquiries become visits, not missed calls. Add Connect and one continuous flow runs end to end.
Acquire
An enquiry from an ad, social or your website arrives.
ConnectEngage
AI answers and qualifies on WhatsApp, 24×7.
ConnectBook
The appointment lands on Care's calendar.
CareTreat
Visit, prescription, procedure and photos recorded.
CareBill
GST invoice raised, paid via a WhatsApp pay-link.
CareRetain
Reminders, rebook worklists and recall campaigns.
Care + ConnectCare runs the clinic. Connect runs everything around it.
Bundled together on one shared patient record, they cover the entire patient journey — so nothing is re-typed and no enquiry is lost.
One inbox, every channel
WhatsApp, Instagram, email and voice in a single conversation view.
A real patient CRM
Contacts and full conversation history — every interaction remembered.
Campaigns & broadcasts
Recall drives and seasonal offers to the right patient segments.
Deeper conversational AI
Nurtures an enquiry into a booked patient without manual chasing.
The practical details
Give your clinic one calm system.
Less administration, a more professional patient experience, faster collections, and a practice that grows — whether that's one clinic or a whole group.